Getting the latest firmware version installed on any device is necessary to ensure its smooth functioning and Arlo camera is no exception. Users can do it easily by accessing the Arlo login account. But, there are a few users who are unable to get through the process and state about the Arlo camera stuck on firmware update. In case you too are experiencing the same problem, walking through this article will bring some luck to you. Here, you will learn what to do in that situation. Read on.
Why is Your Arlo Camera Stuck On Firmware Update?
Your wireless security camera might get stuck in the firmware update process due to numerous reasons. Although we’ve tried to mention the major ones here, still you will be able to address the minor ones through the tricks that we’re going to discuss further in this post. Given below are the reasons why the firmware of your wireless camera is not getting upgraded.
- You Are Running Out of Internet
The very first reason why your Arlo camera stuck on firmware update is because you have lost continuous internet access. Know that a super-fast internet connection is important in order to equip any device with the latest firmware version. The intermittent or spotty WiFi can be the result of a weak connection between WiFi devices or an issue from the ISP’s end.
- The Platform in Use is Outdated
You might also fail to upgrade the firmware of your wireless security camera if the platform used for the process is outdated. Here, by the term “platform”, we are referring to the Arlo secure app or the web browser. Whatever the platform has been used by you, if it is outdated, you are most likely to cross paths with Arlo login issue in the future.
- Presence of Viruses
The third yet prominent reason behind the camera’s inability to get its firmware upgraded is the presence of viruses on PC or mobile phones. Of course, we need not mention about the menace that a virus can cause on the devices present on your entire home network. Therefore, you can count on a virus too when it comes to causing the firmware update issue.
So, these were the topmost reasons that were making you experience the issue in the discussion. Considering that you are well aware of them, let us take a good decision and shed some light on the tips using which resolving the problem will become possible for you. But, before all that, restarting the device used for the firmware upgrade is suggested. It will eliminate technical glitches and help you carry out the troubleshooting process easily. If possible, power cycle your security camera too.
What to Do If Arlo Camera Stuck On Firmware Update?
Here are the three things which will act as weapons when it comes to resolving the firmware update issue related to the security camera
- Check the Internet Connection
While listing the reasons causing the problem, we revealed that slow internet is the biggest troublemaker. But, this trouble can be from your end as well as from that of your ISP. Therefore, start the troubleshooting process from your end first. For this, we suggest you have a good look at the connections you’ve established between your networking gadgets. Let us say it is Base Station and the router. If it is wireless, then a decent gap must be maintained between your devices. Else, make sure that the cable is holding them strongly. And yes, your camera needs to be connected to the internet. If everything is well, give a call to your ISP.
- Update the Platform in Use
It is now advised that you upgrade the platform in use that is the Arlo mobile app or the web browser. The reason being, this act will prevent you from facing Arlo camera login problems in the future. You might be very well aware of the fact that the web browser can be updated via its settings whereas the app can be updated by visiting the respective app store of the mobile device. If you were not, then you’re right now! So, what are you waiting for? Do the honors right away.
- Remove Viruses
Moving to the last hack, let us now have a little check on the viruses present on your client device. We’re not saying that the device used by you is infected with viruses. But, there are chances. So, to do away with them, you’ll need an antivirus app or software first. So, install as per your device’s availability and run a virus scan. If any infected file is detected, delete it.
So, these were the hacks that can help you address the Arlo camera stuck on firmware update issue. Now, we hope that you will be able to get it fixed. You can share your reading and troubleshooting experience with your fellow readers.