The first thing that is seen is the welcoming front desk, which comes with either welfare or wear. It determines the overall theme of the salon and also contributes to the performance of services in the salon.
A salon reception desk that is old and faded sends a negative first impression to prospective clients. But a clean and modern one is always a plus for the image of the salon. The following are just some of the ways in which a new reception desk will help affect revenue and operations.Â
As you continue reading, you will be able to learn about eight key advantages that you will derive.
1. Simplified and Efficient Appointments Booking
The reception desk is located at the heart of the business and is tasked with managing appointments. An optimized design with useful tools simplifies this significant task, as illustrated below. Integrated keyboards and computer monitors enable practical scheduling of appointments and retrieval of records of individuals served.
This has reduced the chances of making wrong bookings and also minimized the amount of time clients can be made to wait. Another feature that was identified is self-check-in through a tablet or computer incorporated into the check-in counter.
2. Improved Client Intake and Attentiveness
The first impression that any client gets when he enters the building or gets served should be welcoming. The reception desk is useful to help staff immediately greet customers as they enter the building.
Proximity with no barriers like partitions and walls, formalizing an enclosed study desk, promotes friendly interaction. It also allows for a large surface to hold brochures and other refreshments, which is an investment well made. It helps the staff deliver good service from the moment a client checks in.
- Reduces overall time spent on the front desk so that the personnel can spend more time engaging and understanding the clients.
- This allows easier, faster, and more fluent scheduling of appointments and the acquisition of clients’ information.
- This way, it provides an organized working space in an effort to enhance multi-tasking skills.
- Empowers staff with the resources they require for delivering individualized and quality services
- Self-check-in tablets and kiosks are effective methods of reducing the perceived wait time for guests.
- It enables managers to determine strength, areas of weakness and possible areas for training
Contributes to the formation of the identity of the salon as professional, reliable, and with a focus on technological solutions.
3. Added Security for Important Items Which Need to Be Kept in A Safe Place
A salon is also responsible for a lot of valuables, such as cash and personal effects, belonging to the clients, which need safekeeping.
Consider switching to a salon reception desk with compartments that have locking mechanisms for drawers, cabinets, and closets. This also provides added security to some belongings since they are included in the construction of the rooms. Now essential papers, equipment, and other materials remain protected but within easy reach of the staff members.
4. Accept Payments with Ease
Ideally, it is crucial to ensure that clients honor their payments immediately to allow for swift salon operations. Choose one that has a credit card reader, cash drawer, and receipt printer conveniently incorporated on the reception desk. They include: These features enable one to process payments quickly without unnecessarily burdening the clients. As mentioned earlier, an extended transaction counter also involves the signing of documents as well as a swap of money.
5. Improved Workflow and Accessibility
The bustle that is always associated with a working background also requires sufficient space to be afforded. Purchase a large salon reception desk that has a mobile drawer, a slide-out tray and a number of enclosed spaces for storage.
These smart accessories meet working requirements such as shelving for cleaning products, guidebooks, stationery, practical items, documents, and cleaning equipment. This early understanding also facilitates observation of the fact that the ample workspace, handy features, and open concept also allow employees in wheelchairs full ability to work behind the desk.
6. Power-Up Operations
With the use of technological equipment, the contemporary salon workplace is highly dependent on electricity. Select a salon reception desk with power points, charging points, LED lights, and management of the cords.
These functional features provide electrical energy that is used to charge important appliances and equipment. It enables staff to charge low-end tablets and phones covertly, out of sight of the students. It also provides adequate lighting in the lobby so that the area appears bright and welcoming to guests.
7. Durable Materials: Manage Messes
Generally, the reception area is one of the most exposed areas and hence it is prone to dust and dirt from the outside. Buy a heavy-duty salon reception desk with a tough exterior that can withstand scratches, marks, and spills that are common in large offices.
Waterproof melamine, antimicrobial copper, quartz composite, and high-pressure laminate—all the materials are resistant to the demanding situation in the salon. These non-stick coating make cleaning easy and the desk retains its new look for many years.
8. Show Off Brand Personality
Brand image is one of the most important strategies that an organization can use to attract and consider the mood of its patrons. Take advantage of the high visibility of the salon reception desk and use it as a platform through which the personality and style of the salon can be marketed.
Choose a fashionable color pattern or material that will fit the image of the company they represent. Do not forget to add stylish frames to call attention to services, awards, or art. It will also inform the clients of the kind of brand you represent from the moment they step into the decor.
The Finished Welcome
First impressions are critical and should be invested in for them to be effective in gaining people’s trust. The reception desk is a sight that clients see first as they set their eyes on your salon when entering. The old front desk discourages clients and portrays your employees’ readiness to work with them. The saying goes that a warm welcome attracts more revenue, and a modern one creates that impression. General-purpose features facilitate efficiency, and longevity preserves illusions for longer periods.
